Effective date: October 18, 2026
Party Supply Factory (“Party Supply Factory,” “we,” “us,” or “our”) operates the website partysupplyfactory.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
Information We Collect
Information you provide to us
We collect information you choose to give us, such as when you contact us, subscribe to updates, leave a review or comment, create an account, or place an order directly with us (if we offer direct sales). This may include:
- Your name and email address
- Phone number, billing address, and shipping address (for direct orders)
- Order details, such as the products you purchase and order history
- The content of messages you send us, including through email, contact forms, or live chat
If we sell products directly in the future, payments will be processed by a third-party payment processor. We do not store your full credit card number on our servers.
Information collected automatically
When you visit the Site, we and our service providers may automatically collect certain information, including:
- Your IP address, browser type, device type, and operating system
- Pages you view, links you click, and the date and time of your visit
- The website or search that referred you to the Site
- General location information (such as city or region) derived from your IP address
This information is collected through cookies, server logs, and similar technologies, and may be processed by analytics tools to help us understand how visitors use the Site.
Cookies and Similar Technologies
Cookies are small text files stored on your device by your browser. We use cookies to:
- Make the Site work properly (for example, keeping items in your cart or keeping you logged in)
- Remember your preferences
- Measure traffic and understand how visitors use the Site
- Track referrals to affiliate partners such as Amazon (see below)
Most browsers let you block or delete cookies through their settings. If you disable cookies, some parts of the Site, such as the shopping cart, may not work correctly.
Affiliate Links and Amazon
Party Supply Factory is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As an Amazon Associate, we earn from qualifying purchases. This does not change the price you pay.
When you click an affiliate link on our Site, you leave our Site and go to Amazon. Amazon may place cookies on your device to track the referral so we can receive credit for qualifying purchases. Any purchase you make on Amazon, including payment, shipping, and account information, is collected and handled by Amazon, not by us. We do not receive your payment details or personal account information from Amazon. Amazon’s use of your information is governed by the Amazon Privacy Notice.
Live Chat
We may offer a live-chat feature on the Site provided by Tawk.to. If you use live chat, the information you share (such as your name, email address, and the content of your messages), along with technical details like your IP address and browser information, will be collected and stored on Tawk.to’s servers. Tawk.to may also use cookies to operate the chat widget. Please avoid sharing sensitive information such as payment details in chat. To learn more, see the Tawk.to Privacy Policy.
Third-Party Services
We rely on trusted third parties to run the Site. These may include:
- Website hosting and the WordPress and WooCommerce platform
- Analytics providers (such as Google Analytics) to measure Site traffic
- Affiliate programs (such as Amazon Associates)
- Live chat (Tawk.to)
- Payment processors and shipping carriers (if we sell products directly)
- Email and newsletter services
- Security and spam-prevention tools
These providers may collect or process information on our behalf or under their own privacy policies. We are not responsible for the privacy practices of third-party websites you visit through links on our Site, and we encourage you to review their policies.
How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve the Site
- Respond to your questions, messages, and support requests
- Process and deliver orders placed directly with us, and handle returns or refunds
- Send you updates or promotional emails if you have opted in (you can unsubscribe at any time)
- Understand how visitors use the Site and which products interest them
- Earn affiliate commissions on qualifying purchases
- Detect and prevent fraud, spam, and security issues
- Comply with legal obligations
We do not sell your personal information for money. We share information only with the service providers described above, when required by law, or to protect our rights and the safety of others.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy. For example, we keep order records as long as required for tax and accounting purposes, and we keep messages for as long as needed to respond and maintain a record of our communications. Analytics data is generally kept in aggregated or limited form. When information is no longer needed, we delete it or make it anonymous.
Data Security
We take reasonable steps to protect your information, including using secure (HTTPS) connections. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your personal information
- Opt out of marketing emails (by using the unsubscribe link or contacting us)
- Disable cookies through your browser settings
To make a request, email us at the address below. We may need to verify your identity before responding.
California Residents
Party Supply Factory is based in California. If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may give you additional rights, including the right to know what personal information we collect, use, and disclose; the right to request deletion or correction; the right to opt out of the “sale” or “sharing” of personal information; and the right not to be discriminated against for exercising these rights.
We do not sell personal information for money. Cookies used by analytics or affiliate partners may be considered “sharing” under California law; you can limit this by adjusting your browser’s cookie settings or using a browser that sends a Global Privacy Control (GPC) signal. To exercise any of your California privacy rights, contact us at [email protected].
Children’s Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Party Supply Factory
California, USA
Email: [email protected]
Website: partysupplyfactory.com
This policy is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a qualified attorney to make sure it fits your business and complies with applicable laws.